spinnakersupport.comEnterprise Software Third Party Support & Managed Services

Enterprise Software Third Party Support & Managed Services Services OFFERINGS Spinnaker Support Premier, personalized third-party support for enterprise software Spinnaker Managed Services TM Managed services to offload IT operations, augment staff, and fill capability gaps FEATURES FEATURES OF SPINNAKER SUPPORT FEATURES OF SPINNAKER MANAGED SERVICES Spinnaker Shield TM Proactive full-stack security and vulnerability protection Spinnaker Intelligence TM AI tools designed to identify issues faster Spinnaker Link TM Interoperability services for the IT ecosystem Supported Software Oracle Oracle Agile PLM Oracle ATG Web Commerce & Endeca Oracle Database Oracle Demantra Oracle E-Business Suite Oracle Hyperion Oracle Fusion Middleware Oracle Siebel CRM Oracle Retail Oracle PeopleSoft SAP SAP Business Suite & Apps SAP BI Components SAP Sybase/ASE SAP Basis SAP BI SAP Databases Salesforce Sales Cloud Revenue Cloud Experience Cloud Service Cloud JD Edwards JD Edwards EnterpriseOne 9.2/Release 23 JD Edwards EnterpriseOne 9.1 and Earlier JD Edwards World A9.4 JD Edwards World A9.3 and Earlier Open Source Security Microsoft Microsoft SQL Server About About Careers Culture and Values Benefits Meet The Team News & Press Partner Program Resources Resources Blog Customer Success Stories Events FAQs Savings Calculator Client Login Contact Client Login Contact Take Control of Your Enterprise Software Strategy with Third-Party Support and Managed Services Make software decisions based on your business initiatives, not your enterprise software provider’s roadmap. Oracle | SAP | Salesforce | Microsoft Databases | Open Source Databases Explore our Services Enjoy smarter, simpler, more secure support for your enterprise software. Learn more about how Spinnaker can support you. Watch Now × A fully integrated suite of support offerings and features Spinnaker Support is the premier provider of Third Party Support Services. Our customers achieve two significant benefits: a reduction in support costs exceeding 50% and an enhancement of their overall security posture. We empower our customers to shape their digital strategy by offering full support for all software versions, effectively breaking free from vendor-imposed commercial restrictions. Giving them the freedom to transform on their schedule. Spinnaker Support entirely replaces your software vendor support contract, enabling you to extend the life of your current systems as long as you need them. Learn More Spinnaker Managed Services extends the capabilities of your IT team with specialized skill sets and day-to-day management. Learn More Spinnaker Shield maintains or improves your security posture for your applications and technologies over the vendors themselves. Armed with proven processes, tried-and-true security insight, and a staff of industry experts, Spinnaker continually investigates issues, hardens, and protects your database, middleware, and application environments. Learn More Spinnaker Intelligence is an AI/ML tool that assists with rapid issue resolution. Leveraging a vast quantity of anonymized historical data, Spinnaker Intelligence augments Spinnaker’s expert engineers by enabling them to quickly and easily tap into the collective experience across Spinnaker. Learn More Spinnaker Link frees you from vendor red tape and interoperability restrictions by enabling you to design and deploy integrations for your unique IT environment with services including Email Authentication Tunneling, Encryption Translation Tunneling, Java Desktop Client and Operating System Integrations. Learn More Next Slide Button Prev Slide Button A fully integrated suite of support offerings and features OFFERINGS Spinnaker Support Premier, personalized third-party support for enterprise software Spinnaker Managed Services TM Managed services to offload IT operations, augment staff, and fill capability gaps FEATURES Spinnaker Shield TM Proactive full-stack security and vulnerability protection Spinnaker Intelligence TM AI tools designed to identify issues faster Spinnaker Link TM Interoperability services for the IT ecosystem Navigate your businesses with confidence. We deliver it. Our experts provide an extensive services portfolio of third-party support, managed services, consulting, and state-of-the-art security to optimize clients’ software ecosystems. We support Oracle, JD Edwards, SAP, Salesforce, Microsoft and Open Source –freeing up valuable capital and resources so clients can maximize the security and performance of their enterprise software ecosystem with certainty. Third-Party Support We know your Oracle, SAP, and JD Edwards products inside and out. Our global team of seasoned engineers provides unrivaled, personalized technical support for a wide range of products and at a fair price. LEARN MORE Managed Services Free up your time for more pressing priorities. We take over everyday technical and application management and monitoring or can assume complete responsibility for your software ecosystem. LEARN MORE Consulting Maximize the performance of your Salesforce, JD Edwards, or database products. We complete high-impact projects like migrations, health checks, and emergency services that propel your business forward. LEARN MORE Don’t Take Our Word For It… Listen to Our Customers Spinnaker provides us with access to a highly knowledgeable team for our CNC, development, and support of our JD Edwards environment. This service is provided around the clock. This helps me achieve a high level of availability to my internal and external customers along with the peace of mind in emergency situations.” - JD Edwards Customer, Transportation Industry Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. Although our project timeline was aggressive, Spinnaker Support was agile in their solution design, keeping us on deadline and within budget.” - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce appexchange reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Salesforce or its affiliates. The services Spinnaker offers are highly efficient, professional, and all issues are considered serious.” - Manufacturing Industry Read the Review on Gartner The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. My points of contact are always very helpful, knowledgeable, and very efficient. We have developed an awesome working relationship.” – Construction Industry Read the full review! The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates. From project requirements discovery, to go-live support, and user training, Spinnaker Support has truly been a phenomenal partner. We will definitely continue to work with them as our platform matures.” - Salesforce AppExchange Review The SALESFORCE APPEXCHANGE Logo is a trademark and service mark of Salesforce, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Salesforce...